Deputy Head of Student Support Services
All campuses

Job reference: 06217

Location: All campuses

Closing date: 28/04/2019

Salary : PM Grade 1 (£62,975 - £67,861 p.a.)

Department: Professional Services

School/Section : Student Support Services

Post Ref :

NTU is a great place to work and we strive to have the best relationships with our staff. We highly value our people because we know that it takes a strong and diverse workforce to maintain the kind of success we have achieved. 

 

Our award-winning research attracts international acclaim and we are proud of our strategic partnerships.  This is all down to the ability of our people to shape, create and innovate, wherever they work with us.

In the last two years we have seen awards, publicity and recognition for the NTU community, culminating in our receipt of the prestigious University of the Year award. Along the way, we have recorded some of the highest student satisfaction levels in the country in the National Student Survey, and we have achieved the TEF gold standard for the quality of our teaching. We are also extremely proud to have been named Modern University of the Year in the Times and Sunday Times Good University Guide 2018.

Our rise in the league tables, alongside a number of prestigious national awards, demonstrate the potential that creating and forging excellent partnerships while harnessing the talents of all our people, can bring. Join us in our mission to become a university of the future and take your career to the next level.

 

Reporting to the Head of Student Support Services, the Deputy Head of Student Support Services will provide management and leadership to a range of student services including Wellbeing and Disability Services, Student Financial Support and Safeguarding.

The Deputy role will work in partnership with Professional Services, Academic Schools and Nottingham Trent Students’ Union to ensure there is University-wide approach to supporting students. You will promote health and wellbeing and enhance the student experience at the University. We seek to provide a student support environment, which is widely regarded as excellent, and an example of best practice within the UK university sector and beyond.

You will have a good understanding of issues affecting students and potential barriers to accessing and succeeding in higher education, as well as strong people skills and excellent financial and operational management experience. A proven ability to be innovative in developing services, whilst maintaining high rates of student satisfaction are key. You will demonstrate a strong understanding of the value of collaboration with external support agencies to foster strong partnerships and influence effective change.

We are proud of how far we have come. Help us to go further www.ntu.ac.uk

 

If you have any specific queries in relation to this position, please contact Sara Baldwin, Head of Student Support Services via Sara.Baldwin@ntu.ac.uk.

Successful applicants will usually be appointed to the base of the advertised salary grade, except in justifiable circumstances.

 

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