Work at the cutting edge of digital innovation.
Doing things differently.
Application Specialist (Student Records)
£31,607 to £36,371 per annum (pro rata)
About the Role
We have an exciting opportunity available to join the Support and Application Specialists team as an Application Specialist.
The Support and Application Specialist team provides the support for some of the most critical student-centred applications within the University, and sits within Corporate Applications based within Digital Technologies department. The Application Specialists are based at the City Site, the role is permanent with a mix of on-campus and remote home working and as such, this is not a fully remote role.
Working as part of this team, you will gain the in-depth knowledge of the applications that sit within the student information system portfolio, and you will work collaboratively with a wide range of people within Digital Technologies and across the University. It is expected that the post-holder will work with business users to understand requirements for continuous improvement of the system, as well as analysis and coordination of upgrades and maintenance activities, analysis and implementation of regulatory changes and specialist 3rd line support. This is a varied role, and one that is important to the successful operational requirements of the University for its student systems.
Experience of working with Ellucian Banner or any other student records system would be beneficial, as would experience of business processes that affect the student lifecycle e.g. admissions, student finance, enrolment, assessments etc. although not a requirement. We are seeking a new team member who is enthusiastic and motivated about working with large corporate systems and want to learn and understand their use across the organisation. You will be a self-starter and have the capacity to learn new technology, quickly, and be able to work independently as well as part of the team. You will be proactive and organised in your work, take the initiative to resolve business problems, demand items and queries.
This post is critical to the maintenance of the system, and as such it is expected that the post-holder will be asked to work outside normal hours on occasion.
Interview date: w/c 29 July
About Us
Digital Technologies (DT) is at the cutting edge of digital innovation, partnering with global organisations to focus on delivering an outstanding student and staff digital experience.
At NTU, digital will be our differentiator; it will provide opportunities to enhance the timeliness and quality of the delivery of teaching and learning, research, support for our students, and the delivery of services. Whether you're looking to start a career in IT or are already a specialist in digital technology and it’s uses, our DT team at NTU could be the perfect place for you.
For any informal queries about the role or the team, please contact Ann-Marie Cancemi (Support & Application Specialist Manager) at ann-marie.cancemi@ntu.ac.uk or Rasvir Toor-Jandu (Senior Application Specialist - Student Records) at rasvir.toor@ntu.ac.uk.
Join Us
- Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…
Come and be part of our success. Apply today.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system, upcoming immigration rules (4th April 2024) changes may impact on eligibility for sponsorship, we recommend that you assess your eligibility before applying for this position.
Visit https://www.gov.uk/skilled-worker-visa for more information. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
