Work at the cutting edge of digital innovation.
Doing things differently.
Digital Support Technician
Grade E £26,060 - £27,363 per annum
Trainee Digital Support Technician
Grade D £23,809 - £25,426 per annum
Full time, permanent contract
About the Role
We are looking for either a Digital Support Technician or a Trainee Digital Support Technician to join our dedicated team who are responsible for the successful support of teaching delivery at NTU. The level of appointment will be determined following an interview with the selection panel.
NTU has an ambitious Digital Sophistication strategy and the team play a vital role in achieving this, assisting colleagues and students in the adoption and embedding of Digital Technology into their daily lives.
As part of your role, you will ensure the maintenance of existing IT/AV facilities while collaborating with external contractors on new installations and service upgrades, ensuring a smooth transition into operation. You will have experience of working in technology rich IT/AV environments and be able to work in a dynamic support environment.
The team provide an operational service (via a rota) from 07:00 – 19:00, and support for evening and weekend events as required.
As a self-motivated individual, you will manage your assigned workload and prioritise activities based on customer and business needs. This will include working on different campuses from time to time as required to fulfil Project and Event requirements.
In addition to the excellent NTU benefits package, you will also have access to a range of training and development opportunities, enabling you to gain professional qualifications in IT and AV disciplines.
Don't meet every single requirement?
Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the NTU family.
For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.
About Us
Digital Technologies (DT) is at the cutting edge of digital innovation, partnering with global organisations to focus on delivering an outstanding student and staff digital experience.
At NTU, digital will be our differentiator; it will provide opportunities to enhance the timeliness and quality of the delivery of teaching and learning, research, support for our students, and the delivery of services. Whether you're looking to start a career in IT or are already a specialist in digital technology and it’s uses, our DT team at NTU could be the perfect place for you.
For any informal queries about the role or the team, please contact Stuart Loughran (Resource Manager) at stuart.loughran@ntu.ac.uk@ntu.ac.uk.
Join Us
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…
Come and be part of our success. Apply today!
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system, upcoming immigration rules (4th April 2024) changes may impact on eligibility for sponsorship, we recommend that you assess your eligibility before applying for this position.
Visit https://www.gov.uk/skilled-worker-visa for more information. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
