Job reference: 551092
Location: City Campus
Employment type: Permanent Contract
Team: International Office
Closing date: 18/10/2024
School / Directorate: PVC - International
Salary / Grade Grade E (£26,712 - £28,047 p.a. pro rata)

We change lives, we are bold, and we do the right thing.

Doing things differently.



International Administration and Enquiries Associate

(£26,712 - £28,047 p.a. pro rata)

Permanent, Full Time Contract

About the Role

We are looking for a helpful and friendly International Administration and Enquiries Associate to support our Enquiries team to provide Gold Customer standard help to potential applicants.

  • You will need clear, professional, and customer focused communication skills.

  • An understanding of International Student recruitment.

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. 

To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part-time working patterns - we're focused on finding the right person for the role.

Interviews: w/c 4th November

About Us

Nottingham Trent University (NTU) works with over 300 partner institutions across the globe, developing innovative teaching, research and strategic collaborations. We are a university that opens its arms to all, challenges conventions, and enriches the world around us.

Our network of contacts covers the globe, and we thrive on delivering dynamic solutions in partnership with the friends of NTU. Our specialist regional teams offer advice to future international students, parents and families. We also have members of staff based in Vietnam, China, Nigeria and India and we work very closely with a worldwide network of Education Counsellors. Our team has many years of experience working in the field of global education. More than anything, this team has energy, enthusiasm and a sense of fun.

For any informal queries about the role or the International team, please contact Laura Coates (International Administration and Enquiries Officer) at laura.coates@ntu.ac.uk.

Join Us 

  • Hybrid working - we encourage and offer a mixture of office working and working from home.  You're empowered to define how you work best for the benefits of your stakeholders.
  • Flexibility - take ownership over how you get your work done.  We're open to different working patterns and approaches.
  • 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata. 
  • Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
  • Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
  • Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
  • And a whole lot more…

Come and be part of our success.  Apply today.

Safe and Inclusive

At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system, upcoming immigration rules (4th April 2024) changes may impact on eligibility for sponsorship, we recommend that you assess your eligibility before applying for this position.

Visit https://www.gov.uk/skilled-worker-visa for more information. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route.  Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions. 

Take a look around the company https://www.ntu.ac.uk/