Job reference: 551088
Location: Clifton Campus
Employment type: Fixed Term Contract
Team: NTU Sport
Closing date: 17/10/2024
School / Directorate: University Sports Activities
Salary / Grade Grade C (£23,093 p.a. pro rata)

Be part of something bigger.

Doing things differently.

NTU Sport are committed to having 70% of students engaged in sport and physical activity by 2025. Join us on our mission.


Sport Operations Assistant

Grade C: £23,093 per annum

Fixed term contract - 9 months

You will also receive a 12.5% shift allowance as part of this role

About the Role

As a Sports Operations Assistant, you will be the main point of contact for all enquiries regarding our sports facilities and fitness suites. You will have a flexible approach and be professional in delivering exceptional customer service at all times.

Your main duties will include front of house for all NTU customers, assisting with telephone and booking enquiries, enrolling new members, processing bookings and payments, using a computerised booking system, administrative support, and the setting up of sports equipment.

You must be reliable and conscientious with great communication and organisation skills, good team work and willingness to work evenings and weekends is essential.

interview date: 29th October 2024

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.

About Us

At NTU, we believe that sport is for everyone. That's why we are passionate about creating a welcoming and inclusive environment where our students, staff and the people of Nottingham feel inspired, supported and part of a community.

Our core values are Pride, Unity and Respect, and these three pillars are embedded into everything we do at NTU Sport. From the way we deliver coaching and sports science support, to the way we design our world–class facilities, we are committed to developing a culture of inclusivity and respect.

Our determination to provide an outstanding service helped NTU secure 8th place in the British Universities & Colleges Sports (BUCS) championship 2022-23, cementing NTU as a top 10 university for Sport.

Our Facilities

We have a fantastic range of sports facilities at our City campuses, including industry-standard gym equipment, a 10m climbing wall, a sports hall, dance studios and a sports therapy suite offering physiotherapy and sports massage.

Our Clifton campus is home to the Lee Westwood Sports Centre, a fully floodlit all-weather astro-turf pitch, three brand new squash courts, an exercise studio, sports hall, grass pitches and a newly refurbished fitness suite.

Our Equestrian Centre at Brackenhurst features both indoor and outdoor arenas and holds a variety of events throughout the year, including unaffiliated and affiliated dressage competitions, and unaffiliated show jumping.

For any informal queries about the role or the team, please contact Natalie Selby-Shaw, Sports Facility Manager at natalie.selby-shaw@ntu.ac.uk or by telephone 0115 848 3953

Join Us 

  • Shift allowance - 12.5% allowance added to salary 
  • 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata. 
  • Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
  • Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
  • Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
  • And a whole lot more…

Come and be part of our success.  Apply today.

Safe and Inclusive

At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route.  Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions. 

Take a look around the company https://www.ntu.ac.uk/